“Robots will be able to do everything better than us…I am not sure exactly what to do about this. This is really the scariest problem to me.” Elon musk SXSW 2018
In this article, we explain in depth the benefits uses, and challenges of AI
Benefits of AI.
1. Reduction in Human Error:
The term “human error” was born when people make mistakes from time to time. Computers, however, do not make these errors if they are correctly programmed. With Artificial Intelligence, decisions are made based on previously obtained knowledge using a series of algorithms. Errors are thus minimized and there is a chance of obtaining accuracy at a higher degree of precision.
Example: In Weather Forecasting using AI they have reduced most of the human error.
2. Taking risk instead of humans:
This is one of the greatest benefits of Artificial Intelligence. We can solve all of the risky shortcomings of humans by creating an AI Robot that can, in essence, do risky things for us. Let it be going to Mars, defuse a bomb, explore the deepest areas of the oceans, extracting coal and oil, and can be used successfully in any type of natural or man-made catastrophe.
Example: Have you heard about the Chernobyl nuclear power plant explosion in Ukraine? At that time there were no AI-powered robots that can help us to minimize the effect of radiation by controlling the fire in the early stages, as any human who went close to the core was dead in a matter of minutes. They eventually poured sand and boron from helicopters from a mere distance.
AI Robots can be used in such situations where intervention can be hazardous.
3. Availability – AI operates 24×7 without interruption or breaks and has no downtime:
A normal person can work 4–6 hours a day, excluding breaks. Humans have been designed in such a way as to get some time off and refresh themselves and get ready for a new day of work, and they also have a weekly off to remain intact with their work-life and personal life. But with AI, we can make machines work 24×7 without any breaks, and they don’t get bored, unlike humans.
Artificial Intelligence and the science of robotics is used in mining and other fuel exploration processes. These complex machines help to explore the ocean floor and overcome human limitations. Due to the programming of the robots, they can perform a more laborious task with extra hard work and with greater responsibility. Moreover, they do not wear out easily.
4. Replace humans in repetitive, tedious tasks and in many laborious places of work:
In our day-to-day jobs, we are going to do a lot of recurring work, including sending a thank-you mail, reviewing any error records, and a lot more. Using artificial intelligence, we can productively automate these mundane activities and can also eradicate “boring” tasks for humans and set them free to become more imaginative.
Example: In banks, we often see many verifications of documents to get a loan which is a repetitive task for the owner of the bank. Using AI Cognitive Automation the owner can speed up the process of verifying the documents by which both the customers and the owner will be benefited.
5. Digital Assistance helps in day-to-day chores:
Any highly sophisticated companies use automated assistants to communicate with users that save the need for human capital. Digital assistants have now been using a variety of websites to deliver the things consumers want. We should speak to them about what we are looking for. Some chatbots are built to make it hard to find out that we are referring to a chatbot or a human being.
Example: We all know that organizations have a customer support team that needs to clarify the doubts and queries of the customers. Using AI, the organizations can set up a Voice bot or Chatbot which can help customers with all their queries. We can see many organizations already started using them on their websites and mobile applications.
6. Rational decision maker:
Using AI alongside other technology, we can make robots take actions quicker than humans and act more easily. Although human decision-making can evaluate multiple aspects both emotionally and functionally, the AI-powered computer operates with what is designed and produces outcomes more rapidly.
They don’t have an emotional side, and that makes robots think logically. Emotions are not associated with them and therefore the mood doesn’t hamper the efficiency. Thus, they are always productive.
Example: We all have played Chess games in Windows. It is nearly impossible to beat CPU in the hard mode because of the AI behind that game. It will take the best possible step in a very short time according to the algorithms used behind it.
7. Daily Applications:
Siri listens to us and performs the task in one tap. GPS helps you to travel the world. How can I forget the necessity? Food, clothing, shelter, and smartphone. They are the ones that predict what we are going to type, in short, they know us better than anyone. The best is the autocorrect feature, it understands what you are trying to say and presents the sentence in the best way possible. Have you observed that while you post a picture on social media, you tag people, but the machine automatically detects the person’s face and tags that individuals? The same is when you work on Google Photos. Automatically, a folder is created of the people with the help of their faces. Artificial Intelligence is widely employed by financial institutions and banking institutions because it helps to organize and manage data. Also, the detection of fraud uses artificial intelligence in a smart card-based system.
8. New Inventions:
AI is powering many inventions in almost every domain which will help humans solve the majority of complex problems.
Example: Recently doctors can predict breast cancer in the woman at earlier stages using advanced AI-based technologies.
As every bright side has a darker version in it. Artificial Intelligence also has some disadvantages. Let’s see some of them.
So far, we have talked of the benefits of AI,
Let us check on the applications of AI and daily uses before we can get to the challenges and problems facing AI.
Applications of AI
This sort of detailing the 1st part or more-less the same.
a] Artificial Intelligence in Healthcare
This is the most important thing that humans need in today’s generation. Health is wealth, and the rate at which humans are compromising on it is really shocking.
With AI, natural language is a boon. It helps to respond to the questions that are asked for. It enables workflow assistants which help the doctors to free up their schedules and reduce the time and cost by streamlining processes. They also open new avenues for the industry. With that, AI-powered technology helps pathologists in analysing samples of tissue and help the diagnosis to be more accurate.
- It helps to support decision making and research.
- Help to integrate activities in medical, software and cognitive sciences.
- Help to offer a content-rich discipline for the future scientific medical communities.
Artificial Intelligence in Business
A business heavily relies on real-time reporting, accuracy, and processing of large volumes of quantitative data to make crucial decisions. With this efficiency and effectiveness of a business, it is quickly able to implement machine learning. The adaptive intelligence, chatbots, automation helps to smoothen out the business process.
Let’s take an example of the Help Desk. AI there is used in online help centres. If you’ve visited a website, you must have seen that the chat window pops up. You can then ask questions there directly and they revert to your problem or query in no time.
This happens with the help of robotic process automation. This thus reduces the repetitive tasks that are normally performed by humans. The algorithms are integrated into analytics and CRM (Customer relationship management) platforms, that uncover information on how to better serve the customers.
Artificial Intelligence in Education
It must be very tedious for a teacher to grade homework and tests for large lecture courses. A significant amount of time is consumed to interact with students, to prepare for class, or work on professional development. But, this will not be the case anymore.
Though it can never replace human work, it is pretty close to it. So, with the automated grading system checking multiple-choice questions, fill-in-the-blank testing and automated grading of students can be done in a jiffy.
It can tell the areas, where there is a need for improvement –
A lot of times, it happens that the teachers may not be aware of the gaps that a student might face in the lectures and educational materials. This can leave students confused about certain concepts. With AI, the system alerts the teacher and tell what is wrong. It gives students a customized message which offers hints to the correct answer.
This thus helps to fill in the gaps in explanation that might occur in courses. It also ensures that students are building the same conceptual foundation.
Artificial Intelligence in Autonomous Vehicles
Long-range radar, cameras, and LIDAR, a lot of advancement has been made in the autonomous vehicle segment. These technologies are used in different capacities and each of them collects different pieces of information. The information is of no use unless it is processed, and any form of insights can’t be derived.
This is where artificial intelligence is used and where it can be compared to the human brain. Some of its usage in autonomous vehicles are:
- Directing the car to the gas station or recharge station when it is running low on fuel.
- Adjust the trip’s directions based on known traffic conditions to find the quickest route.
- Incorporate speech recognition for advanced communication with passengers.
- Natural language interfaces and virtual assistance technologies.
Artificial Intelligence in Social Media
Instagram, Snapchat, Facebook, Twitter, the world today is changing, and everyone is using these social media apps to stay connected with the virtual world. But are you aware of the fact that most of your decisions are being influenced by artificial intelligence?
Starting from notifications, to upgradations, everything is curated by AI. It considers all the past web searches, behaviours, interactions, and much more. So, while you visit these websites, your data is being stored and analysed and thus you are served with a personalized experience.
Artificial Intelligence for a Better World
Many people say that technology is snatching away their jobs and with the machine, there is no need for humans. But do you know that it is these machines that are making the world a better place to live in.
It is this AI, that is helping us to prevent future damage. It understands the needs and addresses developmental needs while focusing on sustainability.
Do you know that companies like Microsoft are using AI to study land-use patterns with terrain maps? By understanding these patterns in-depth, better decisions related to land are taken. This is helping in implementing proper preservation techniques. Scientists are using the information obtained to preserve biodiversity and the ecosystem.
7. Artificial Intelligence in Tourism
Travel around with AI. Right time! Right Price!
Competition in the travel and tourism industry is very high. You must have seen that prices keep on fluctuating and change often.
You might have also booked a flight ticket in advance or have waited just before the departure date to find cheaper tickets. Everyone does that, but the struggle is minimized with AI.
With predictive analytics driven by artificial intelligence, the price can be predicted. The application can predict price patterns and alert travellers when to buy the tickets. So, the cheapest rate can be known before you book the flights to your destination.
The price trend is analysed based on the recorded data on each route. So, you get notifications of when to book your flight. Book it at the right time and at the right price and say thanks to artificial intelligence.
Day-to-day uses of AI.
Smartphones have become the most indispensable tech product that we own today, and we use it almost all the time. Well, if you are using a smartphone, you are interacting with AI whether you know it or not. From the obvious AI features such as the built-in smart assistants to not so obvious ones such as the portrait mode in the camera, AI is impacting our lives every day.
Smart Cars and Drones
Did you know that all the Tesla cars are connected and the things that your car learns is shared across all the cars? That means, if you had to take an unanticipated hard left on a crossroad, all the Tesla cars will know how to manoeuvre that turn after they are updated.
Social Media Feeds
If you are thinking that smart cars don’t personally effect you as they are still not in your country or city, well, how about something which you use on a daily basis. Even if you are living under a rock, there’s a high probability that you are tweeting from underneath it. If Twitter’s not your choice of poison, maybe it’s Facebook or Instagram, or Snapchat or any of the myriad of social media apps out there. Well, if you are using social media, most of your decisions are being impacted by artificial intelligence.
High Costs of Creation:
Setting up AI-based machines, computers, etc. entails huge costs given the complexity of engineering that goes into building one. Further, the astronomical expense doesn’t stop there as repair and maintenance also run into thousands of dollars. Do you know how much it cost Apple to acquire its virtual assistant SIRI? The acquisition of the software cost somewhere around a whopping $200 million. Further, the high cost of AI implementation is evident from the fact that Amazon acquired Alexa for $26 million in 2013.
These AI-based software programs require frequent upgrades in order to cater to the requirements of the changing environment as the machine needs to become smarter by the day. In case the software suffers a severe breakdown, then the process of recovering lost codes and reinstalling the system can give you nightmares due to the huge time and cost involved.
Creativity is not the key for AI
DOESN’T IMPROVE WITH EXPERIENCE
One of the most amazing characteristics of human cognitive power is its ability to develop with age and experience. However, the same can’t be said about AIs as they are machines that can’t improve with experience, rather it starts to wear and tear with time.
You need to understand one thing that machines can’t alter their responses to changing environments. That is the basic premise on which AIs are built – repetitive nature of work where the input doesn’t change. So, whenever there is some change in the input, the AIs need to be re-assessed, re-trained and re-build.
Machines can’t judge what is right or what is wrong because they are incapable of understanding the concept of ethical or legal. They are programmed for certain situations and as such can’t take decisions in cases where they encounter an unfamiliar (not programmed for) situation.
As already mentioned above – AIs are not built for creative pieces of work. So, it should be crystal clear by now that creativity or imagination is not the forte of the AIs. Although they can help you in designing and creating something special, they still can’t compete with the human brain. Their creativity is limited to the creative ability of the person who programs and commands them.
Human brains are characterized by immense sensitivity and high emotional quotient. To put it simply, AIs can become skilled machines but they can never acquire the abilities of the human brain. The reason is that skills can be learned and mastered, but abilities come naturally and can only be honed.
RISK OF UNEMPLOYMENT
With rapid development being made in the field of AI, the question that plagues our intuitive brain is that – will AI replace humans? Honestly, I am not sure whether AIs will lead to higher unemployment or not. But AIs are likely to take over the majority of the repetitive tasks, which are largely binary in nature and involve minimum subjectivity.
According to a study conducted by McKinsey Global Institute, intelligent agents and robots could replace ~30% of the world’s current human labor by the year 2030. The study further states that “automation will displace between 400 and 800 million jobs by 2030, requiring as many as 375 million people to switch job categories entirely”.
So, it can’t be ruled out that AIs will result in less human intervention which may cause major disruption in the employment standards. Nowadays, most of the organization are implementing automation at some level in order to replace the minimum qualified individuals with machines that can do the same work with higher efficiency. It is further evident from the information provided by International Data Corp. which states that worldwide AI spending is expected to hit $35.8 Billion in 2019, which is then likely to more than double to $79.2 Billion by 2022.
This forms a major part of our next article.
How to create a future proof career.
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